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Shipping

 

You can order Boswell Pipes, blends, accessories, and cigars 3 ways -

 

1-Online at www.boswellpipes.com - a convenient shopping cart system.  Orders can be placed online and paid using Visa, Discover, Amex, or PayPal. *Please note that we can not take Master Card.   (PayPal does our credit card processing, so you may receive a payment notice from PayPal even if you use a credit card)

 

2-By phone - give us a call at  (814)667-7164   Monday 9:30 - 3:00, Tuesday - Friday 9:30 - 6:00, Saturday 9:30 - 4:00 Est. Time (if you do not get us leave a message we will get right back to you)

 

3- Email  boswellpipes@comcast.net (only if we have your info from previous orders - please do not email credit card info)

*Payment can also be made using a DIRECT DEBIT.  This is an electronic check/ACH that deducts the amount of the order from a checking account.  This is only available for US customers.

(Please email boswellpipes@comcast.net and we will send you an ACH form to fill out) 

 

*All sales of Tobacco and Pipes are final due to Sanitary reasons.

 

Shipping -

We ship orders via USPS Mail First Class or Priority.  We find that this is both the most efficient and economical method of shipping.  99% of orders are shipped within 24 hours, and you will be notified of your tracking number via email.  We do not ship orders on Sunday, or holidays.  Orders received after 11am on Saturday will ship on the following business day.  First Class or Priority Mail normally takes 2-3 days to arrive, but may be longer if shipment is during a holiday or if there is inclement weather.  Orders are packed and shipped from our Alexandria PA location.

Please note that we can not ship to prohibited locations.

We will deny shipment of any order we feel has been placed fraudulently or by a minor.

*It is the consumers responsibility to pay applicable sales tax in their jurisdiction.

All smoking pipes sold on our website are non-refundable and non-exchangeable due to sanitary reasons.  We provide complete descriptions, and are happy to answer any and all questions prior to purchase.

 

International orders - All overseas orders are shipped via USPS First Class Mail, and the contents are labeled.  We will not falsify the contents, as per US law.  International orders are shipped at your risk, and you are responsible for any taxes that are imposed by the receiving country.  We will make sure you get the tracking number that USPS applies to the package, but we cannot guarantee that the tracking number will remain the same once the package passes into the receiving country's postal network.  Most international orders can take between 7-21 days to arrive, dependent upon customs processing and the time of year. Please note that we do not ship to certain locations, and we reserve the right to deny an order going to any prohibited location.  * We can NOT ship to Malaysia, Singapore, New Zealand, Australia, and Brazil.

Shipping costs are determined by weight and location.

 

Payment- we accept Visa, Amex, Discover, PayPal, ACH/direct debit (from a checking account), checks, and money orders.

 

***Please note that we do not take MasterCard due to their policies regarding tobacco retailers, nor can a PayPal payment be made if the account is linked to a MasterCard.  In order for us to process MasterCard, we would have to use an off-shore processor, which we feel is very risky.  We apologize for the inconvenience.

 

*It is the consumers responsibility to pay applicable sales tax in their jurisdiction.

 

Thank you for your order!