Who we are

Our website address is: http://boswellpipes.com.

International Orders

International orders - All overseas orders are shipped via USPS First Class Mail, and the contents are labeled.  We will not falsify the contents, as per US law.  International orders are shipped at your risk, and you are responsible for any taxes that are imposed by the receiving country.  We will make sure you get the tracking number that USPS applies to the package, but we cannot guarantee that the tracking number will remain the same once the package passes into the receiving country's postal network.  Most international orders can take between 7-21 days to arrive, dependent upon customs processing and the time of year. Please note that we do not ship to certain locations, and we reserve the right to deny an order going to any prohibited location.  * We can NOT ship to Malaysia, New Zealand, Brazil, Angola, Belarus, Brazil, Belize, and Bolivia. 

WE ARE NOT RESPONSIBLE AND WILL NOT ISSUE A REFUND if you refuse your package or fail to pay the customs charges that you are responsible for. We WILL NOT lie on boxes about what is inside of a package. You are responsible for the laws of your country and we will not issue a refund if customs does not allow your order to enter the country.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

JM Boswell respects the intellectual property of others, and we ask our users to do the same. JM Boswell has no responsibility for content on other web sites that you may find or access when using JM Boswell products or services. Material available on or through other web sites may be protected by copyright and the intellectual property laws of the United States and/or other countries. The terms of use of those web sites, and not the JM Boswell Terms of Service, govern your use of that material.

All smoking pipes sold on our website are non-refundable and non-exchangeable due to sanitary reasons. We provide complete descriptions, and are happy to answer any and all questions prior to purchase.

You can order Boswell Pipes, blends, accessories, and cigars 3 ways -

1-Online at www.boswellpipes.com - a convenient shopping cart system.  Orders can be placed online and paid using Visa, Discover,MasterCard, Amex, or PayPal.   (PayPal does our credit card processing, so you may receive a payment notice from PayPal even if you use a credit card)

2-By phone - give us a call at  (814)667-7164   Tuesday - Friday 9:30 - 3:00, Est. Time (if you do not get us leave a message we will get right back to you)

3- Email  [email protected] (only if we have your info from previous orders - please do not email credit card info)

*Payment can also be made using a DIRECT DEBIT.  This is an electronic check/ACH that deducts the amount of the order from a checking account.  This is only available for US customers.

(Please email [email protected] and we will send you an ACH form to fill out) 

*All sales of Tobacco and Pipes are final due to Sanitary reasons.

* Due To Covid-19 We are NOT Taking any returns of any products we will not put our customers at risk, we take very detailed photos with a detailed discriptions of all products.

Shipping -

We ship orders via USPS Mail First Class or Priority.  We find that this is both the most efficient and economical method of shipping.  99% of orders are shipped within 24 hours, and you will be notified of your tracking number via email.  We do not ship orders on Sunday, or holidays.  Orders received after 11am on Saturday will ship on the following business day.  First Class or Priority Mail normally takes 2-3 days to arrive, but may be longer if shipment is during a holiday or if there is inclement weather.  Orders are packed and shipped from our Alexandria PA location. We do not insure the packages if you would like them to have insurance please contact us at 814-667-7164. 

Please note that we can not ship to prohibited locations.

We will deny shipment of any order we feel has been placed fraudulently or by a minor. We do not sell to anyone under age of 21.

*It is the consumers responsibility to pay applicable sales tax in their jurisdiction.

All smoking pipes sold on our website are non-refundable and non-exchangeable due to sanitary reasons.  We provide complete descriptions, and are happy to answer any and all questions prior to purchase.

International orders - All overseas orders are shipped via USPS First Class International Mail, and the contents are labeled.  We will not falsify the contents, as per US law.  International orders are shipped at your risk, and you are responsible for any taxes that are imposed by the receiving country.  We will make sure you get the tracking number that USPS applies to the package, but we cannot guarantee that the tracking number will remain the same once the package passes into the receiving country's postal network.  Most international orders can take between 7-21 days to arrive, dependent upon customs processing and the time of year. We can not guarantee shipments outside of the USA, When it leaves USA we can no longer track the package. We do not refund Shipping costs. Please note that we do not ship to certain locations, and we reserve the right to deny an order going to any prohibited location.  * We can NOT ship to Malaysia, New Zealand, Brazil, Angola, Belarus, Brazil, Belize, and Bolivia. 

At this time Due to COVID-19 the international shipping has been delayed some packages are taking up to 90 day to reach its destination. 06/01/2020

WE ARE NOT RESPONSIBLE AND WILL NOT ISSUE A REFUND if you refuse your package or fail to pay the customs charges that you are responsible for. We WILL NOT lie on boxes about what is inside of a package. You are responsible for the laws of your country and we will not issue a refund if customs does not allow your order to enter the country.

Shipping costs are determined by weight and location.

Payment- we accept Visa, Amex, Discover,MasterCard, PayPal, ACH/direct debit (from a checking account), checks, and money orders.

*It is the consumers responsibility to pay applicable sales tax in their jurisdiction for out of USA or State taxes within USA.

Thank you for your order!

The Boswell's

All Rights Reserved. Trademark and Copyright Boswellpipes.com TM , J.M. Boswell's Custom Handmade Pipes. TM

J.M. Boswell's Hands holding pipe Logo TM

Boswell's Best (C) Web page designs, logos, images, descriptions created by the Boswell family are exclusively Boswell family property.

We DO NOT sell to anyone Under the Age of 21

© Copyright 2019 - Boswell Pipes - All Rights Reserved
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